Automation systems for owner-run businesses
A missed call. An untouched lead. A quote nobody followed up. Eleven88 builds the systems that catch those moments, decide what happens next, and report what happened.
Free Revenue Leak Audit / For salons, clinics, home services, trades and other owner-run businesses.
The enquiry arrives. The team gets busy. The follow-up happens tomorrow, and sometimes tomorrow is already too late. We build the systems in between.
The office is closed. The owner is home. This happens every week.
No next action is scheduled and nothing is recorded. The caller tries someone else.
The caller is identified, the need captured, availability checked and the booking made.
So you can see what the system handled, instead of guessing what you missed.
Step 1 of 4. Click a step or press Next.
The audit looks for all of them. Hover or tap a card to read more.
L-01Rings out. The caller tries the next business.
Calls arrive when nobody can pick up: after hours, with a client in the chair, or on a job site. A caller who reaches voicemail may simply ring the next business. The audit looks at what happens to a call nobody answers, and whether anything is recorded.
L-02A form sits unanswered while the buyer is still deciding.
A web form or message comes in while the buyer is still comparing options. If the reply takes a day, someone else may already have answered. The audit looks at how an enquiry can reach you, how it is acknowledged and how quickly it is followed up.
L-03Sent, then silence.
A quote goes out, then nobody follows up because the next job is more urgent. It sits in an inbox or on a desk with no date to check back. The audit looks at how open quotes are tracked and who chases them.
L-04A cancellation leaves an empty hour.
A cancellation or no-show leaves a gap in the schedule that stays empty by default. The people who would take it are often already on a waitlist or in your customer list. The audit looks at what happens when a slot opens.
L-05Quietly stops coming back.
Customers can drift away without a complaint, and nothing prompts anyone to check in. A short, well-timed reminder may bring some of them back. The audit looks at how you find and reach customers who haven’t returned.
L-06Overdue, and awkward to chase.
Chasing money feels awkward, so it gets left until it is very late. Each invoice then depends on someone remembering. The audit looks at how overdue invoices are followed up, and by whom.
L-07Questions pile up. Answers are slow.
The same questions keep arriving: hours, prices, availability. Answers wait until someone has time. The audit looks at which questions take longest and whether the answers already exist somewhere.
L-08Weekly admin, done by hand when someone has time.
Weekly numbers get put together by hand, late in the week, if at all. Without them it is hard to tell what is working. The audit looks at which reports and admin tasks are still manual.
Ask to book a haircut. She checks the demo salon’s live calendar and books on the call. A demo line running a demo salon, not a customer’s business.
Casey separates safety calls from routine ones before any booking. No public line yet, so we run the demo with you.
We’re early, and we say so. Everything marked “Live demo” is real system output from our own demo lines. Customer results will appear here only when a customer has agreed and we can show how it was measured.
No cost. No obligation. Fixes are scoped and quoted separately.
A free written report on where revenue may be leaking.
One system on one problem, scoped in writing, with a starting point recorded.
Built around your hours, tools and rules, with a person in the loop.
A regular report on what it handled, recovered and escalated.
So every system is designed around four states, not one.
The normal path completes correctly.
An invalid or unauthorized request is stopped.
A dependency fails; the system falls back safely, or says so.
It reaches the edge of its authority and hands over to a person.
Where the data allows, we report what a system did and what it’s worth. Where we can’t measure something, the report says that too.
You don’t need to know what should be automated. Tell us about your business and we’ll show you where opportunities are getting stuck.
“Live demo” means a demo line we run ourselves. Sample reports are layouts, not results.
Free Written report · about 3 minutes
Answer a few short questions. We send a written report that shows where enquiries, follow-ups and bookings slip through, with the arithmetic on your own numbers.
No documents, no logins, no payment. A person checks every report before it is sent.
